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Problem Isolation
4-4 Magellan
®
2200VS/2200VSΩ and 2300HS/2300HSΩ
Flowcharts
The problem isolation flowcharts on the following pages allow you to
identify and troubleshoot problems with your system.
Figure 4-1. Problem Isolation: Start
START
YES
NO
Does
the scanner
power-up
?
YES
NO
Does
the scanner
pass Selftest
?
YES
NO
Is the
Green LED
Lit
?
YES
NO
Is the
Green LED
Lit
?
YES
NO
Will the
scanner read
bar codes
reliably
?
YES
NO
Have you
checked the
power
connections
?
Check these
potential problems:
- AC/DC adaptor
- AC outlet
Power-up
Scanner power-up is signified by
any or all of the following:
- Facet wheel shows movement
- Laser turns on
- Status LED lights
- Speaker sounds tone(s)
Selftest Failure
If the scanner fails its Selftest, the
following takes place:
- Speaker sounds a tone at the lowest
value for approx. 3 seconds.
- LED flashes on and off.
Consult the Selftest flowchart if you're
unsure the unit has passed Selftest.
Flashing Green LED
If the Green LED is flashing slowly, the
scanner is most likely in Sleep Mode.
Press and release the Volume/Tone
Push Button or wave your hand in front
of the vertical window to "wake-up" the
scanner.
A flashing Green LED can also mean
the scanner has been disabled by the
POS terminal. To exit this mode, cycle
power or have the terminal re-enable
the scanner.
For units using an AC/DC adapter, verify that...
1. AC Adapter is connected to a functional AC outlet.
2. Power cord is firmly connected to scanner.
If your unit is a model which receives Power Off the
Terminal POT), verify that the I/F cable is securely
connected at both ends.
AC
Adapter
Go to Selftest
flowchart
Go to Poor/No
Reading flowchart
Ensure the Green LED is
enabled via pro-
gramming bar codes.
Call Tech Support
Other Problems?
Call Tech Support
Scanner
- Magellan 1
- 2200VS/2200VSΩ 1
- Product Reference Guide 1
- Disclaimer 2
- Table of Contents 3
- Ω and 2300HS/2300HSΩ 10
- Chapter 1 11
- Introduction 11
- How to Use This Manual 12
- Scanner Nomenclature 13
- Connectors 14
- Physical Parameters 15
- Electrical Specifications 16
- Power Supply 17
- Laser and Product Safety 18
- 0003 du Canada 19
- Labeling 20
- Host Aux 21
- Agency Compliances 22
- Bar Codes Supported 23
- 1-14 Magellan 24
- Chapter 2 25
- Site Preparation and 25
- Installation 25
- Operational Verification 26
- Installation: Model 2200VS 27
- 2-4 Magellan 28
- Connector Cover 29
- Route cables for wall mount 29
- Installation: Model 2300HS 30
- Product Reference Guide 2-7 31
- Chapter 3 33
- Operation and 33
- Maintenance 33
- Scanning Items: Model 2200VS 34
- Scanning Items: Model 2300HS 35
- Operational Controls 36
- Operational Modes 36
- Operating Mode 37
- 3-6 Magellan 38
- Sleep Mode 38
- Additional Functions 39
- Operational Maintenance 40
- Chapter 4 41
- Problem Isolation 41
- Diagnostic Procedures 42
- Error Codes 43
- Call Tech Support 44
- Other Problems? 44
- Unit passes Selftest 45
- SELFTEST 45
- POOR/NO READING 46
- NO TRANSMIT TO POS 47
- 4-8 Magellan 48
- Chapter 5 49
- Programming 49
- 5-2 Magellan 50
- Programming Overview 51
- What Is Programming Mode? 52
- Programming Session 53
- 5-6 Magellan 54
- Programming Sequence 55
- 5-8 Magellan 56
- LED and Beeper Indicators 57
- If You Make a Mistake 57
- Test Mode 58
- General Scanner Features 59
- 5-12 Magellan 60
- Laser Timeout 61
- Laser Timeout — continued 62
- Motor Timeout 63
- Motor Timeout — continued 64
- Green LED Idle State 66
- Scanner Button Options 67
- 5-20 Magellan 68
- Power-up Beep Control 69
- 5-22 Magellan 70
- Good Read Beep Control 71
- Good Read Beep Frequency 72
- Product Reference Guide 5-25 73
- Good Read Beep Length 74
- Good Read Beep Volume 75
- 5-28 Magellan 76
- GOOD READ BEEP VOLUME = HIGH 77
- Good Read When to Indicate 78
- (RS-232 ONLY) 79
- EAS Active State 80
- EAS Timeout 81
- Aux Port Mode 82
- Aux Port Mode — continued 83
- 5-36 Magellan 84
- Interface Related Features 85
- Interface Type — continued 86
- RS-232 Interface Selection 87
- 5-40 Magellan 88
- Product Reference Guide 5-41 89
- 5-42 Magellan 90
- IBM USB Interface Selection 91
- 5-44 Magellan 92
- Product Reference Guide 5-45 93
- 5-46 Magellan 94
- Product Reference Guide 5-47 95
- 5-48 Magellan 96
- Product Reference Guide 5-49 97
- 5-50 Magellan 98
- Product Reference Guide 5-51 99
- 5-52 Magellan 100
- Global Prefix 101
- Global Prefix — continued 102
- Global Suffix 103
- Global Suffix — continued 104
- IBM Features 105
- IBM USB Scanner Device Type 106
- RS-232 Features 107
- RS-232 Baud Rate — continued 108
- RS-232 Number of Data Bits 111
- RS-232 Number of Stop Bits 112
- RS-232 Parity 113
- RS-232 Parity — continued 114
- RS-232 Hardware Control 115
- 5-68 Magellan 116
- RS-232 Intercharacter Delay 117
- RS-232 Software Flow Control 118
- RS-232 Host Echo 119
- 5-72 Magellan 120
- RS-232 Ignore Host Commands 121
- RS-232 TTL 122
- RS-232 TTL Invert 123
- RS-232 Beep on ASCII BEL 124
- RS-232 Beep on Not on File 125
- RS-232 ACK NAK Enable 126
- Product Reference Guide 5-79 127
- RS-232 ACK Character 128
- RS-232 NAK Character 129
- 5-82 Magellan 130
- RS-232 ACK NAK Timeout Value 131
- RS-232 ACK NAK Retry Count 132
- RS-232 ACK NAK Error Handling 133
- 5-86 Magellan 134
- RS-232 Label ID Control 135
- 5-88 Magellan 136
- Single Cable RS-232 Options 137
- 5-90 Magellan 138
- RTS CTS SELECTION = OPTION 2 139
- RTS CTS SELECTION = OPTION 3 139
- 5-92 Magellan 140
- Single Cable RS-232 Use BCC 141
- 5-94 Magellan 142
- Single Cable RS-232 Use STX 143
- 5-96 Magellan 144
- Single Cable RS-232 Use ETX 145
- 5-98 Magellan 146
- Product Reference Guide 5-99 147
- 5-100 Magellan 148
- Send Control Characters — 149
- Disable Control Characters — 149
- Send Function Character — 149
- SEND CONTROL CHARACTERS 149
- 5-102 Magellan 150
- Caps Lock 151
- Caps Lock — continued 152
- Country Mode 153
- Country Mode — continued 154
- 5-112 Magellan 160
- Product Reference Guide 5-113 161
- 5-114 Magellan 162
- Product Reference Guide 5-115 163
- Quiet Interval 164
- Quiet Interval — continued 165
- Symbology Programming 168
- UPC-A Enable 168
- Product Reference Guide 5-121 169
- 5-122 Magellan 170
- Expand UPC-A to EAN-13 171
- UPC/EAN AIM ID 172
- UPC-A Label ID 173
- 5-126 Magellan 174
- Product Reference Guide 5-127 175
- 5-128 Magellan 176
- UPC-E Enable 177
- 5-130 Magellan 178
- Product Reference Guide 5-131 179
- Expand UPC-E to UPC-A 180
- Expand UPC-E to EAN-13 181
- UPC-E Label ID 182
- Product Reference Guide 5-135 183
- 5-136 Magellan 184
- Product Reference Guide 5-137 185
- EAN-13 Enable 186
- Product Reference Guide 5-139 187
- 5-140 Magellan 188
- EAN-13 ISBN Conversion Enable 189
- EAN 13 Label ID 190
- Product Reference Guide 5-143 191
- 5-144 Magellan 192
- Product Reference Guide 5-145 193
- Bookland AIM ID 194
- Bookland Label ID 195
- EAN-8 Enable 196
- Product Reference Guide 5-149 197
- Expand EAN-8 to EAN-13 198
- EAN 8 Label ID 199
- 5-152 Magellan 200
- Product Reference Guide 5-153 201
- 5-154 Magellan 202
- EAN-8 Decoding Levels 203
- 5-156 Magellan 204
- Product Reference Guide 5-157 205
- Other UPC/EAN Options 206
- UPC/EAN Reconstruction 207
- Price Weight Check 208
- Product Reference Guide 5-161 209
- 5-162 Magellan 210
- Enable EAN Two Label 211
- 5-164 Magellan 212
- Addons — continued 213
- 5-166 Magellan 214
- Product Reference Guide 5-167 215
- 5-168 Magellan 216
- GTIN Enable 217
- GTIN Label ID 218
- Product Reference Guide 5-171 219
- 5-172 Magellan 220
- Product Reference Guide 5-173 221
- RSS-14 Enable 222
- Product Reference Guide 5-175 223
- RSS-14/EAN-128 Emulation 224
- RSS-14 2D Component Enable 225
- RSS-14 AIM ID 226
- RSS-14 Label ID 227
- RSS Expanded Enable 228
- Product Reference Guide 5-181 229
- 5-182 Magellan 230
- RSS Expanded AIM ID 231
- RSS Expanded Label ID 232
- RSS Expanded Length Control 233
- 5-186 Magellan 234
- Product Reference Guide 5-187 235
- RSS Expanded Fixed Length 1 236
- RSS Expanded Fixed Length 2 237
- Code 39 Enable 238
- Product Reference Guide 5-191 239
- 5-192 Magellan 240
- Product Reference Guide 5-193 241
- Code 39 Full ASCII 242
- Code 39 AIM ID 243
- Code 39 Label ID 244
- Code 39 Length Control 245
- Code 39 Maximum Label Length 246
- Code 39 Minimum Label Length 247
- Code 39 Fixed Length 1 248
- Code 39 Fixed Length 2 249
- Code 39 Stitching 250
- Pharmacode 39 Enable 251
- 5-204 Magellan 252
- Product Reference Guide 5-205 253
- Pharmacode 39 Label ID 254
- Code 128 Enable 255
- 5-208 Magellan 256
- Convert Code 128 to Code 39 257
- Code 128 AIM ID 258
- Code 128 Label ID 259
- Code 128 Length Control 260
- Code 128 Maximum Label Length 261
- Code 128 Minimum Label Length 262
- Code 128 Fixed Length 1 263
- Code 128 Fixed Length 2 264
- Code 128 Stitching 265
- EAN-128 Enable 266
- EAN 128 AIM ID 267
- EAN 128 Label ID 268
- I 2 OF 5 = DISABLE 269
- I 2 OF 5 = ENABLE 269
- 5-222 Magellan 270
- Product Reference Guide 5-223 271
- I 2 of 5 AIM ID 272
- I 2 of 5 Label ID 273
- I 2 of 5 Length Control 274
- I 2 of 5 Maximum Label Length 275
- I 2 of 5 Minimum Label Length 276
- I 2 of 5 Fixed Length 1 277
- I 2 of 5 Fixed Length 2 278
- I 2 of 5 Stitching 279
- Codabar Enable 280
- Product Reference Guide 5-233 281
- 5-234 Magellan 282
- Product Reference Guide 5-235 283
- 5-236 Magellan 284
- Product Reference Guide 5-237 285
- 5-238 Magellan 286
- Codabar AIM ID 287
- Codabar Label ID 288
- Codabar Length Control 289
- Codabar Maximum Label Length 290
- Codabar Minimum Label Length 291
- Codabar Fixed Length 1 292
- Codabar Fixed Length 2 293
- Codabar Stitching 294
- Code 93 Enable 295
- Code 93 AIM ID 296
- Code 93 Label ID 297
- Code 93 Length Control 298
- Code 93 Maximum Label Length 299
- Code 93 Minimum Label Length 300
- Code 93 Fixed Length 1 301
- Code 93 Fixed Length 2 302
- Code 93 Stitching 303
- MSI/Plessey Enable 304
- Product Reference Guide 5-257 305
- 5-258 Magellan 306
- Product Reference Guide 5-259 307
- MSI/Plessey AIM ID 308
- MSI/Plessey Label ID 309
- MSI/Plessey Length Control 310
- Product Reference Guide 5-263 311
- 5-264 Magellan 312
- MSI/Plessey Fixed Length 1 313
- MSI/Plessey Fixed Length 2 314
- MSI/Plessey Stitching 315
- Standard 2 of 5 Enable 316
- Product Reference Guide 5-269 317
- 5-270 Magellan 318
- Standard 2 of 5 AIM ID 319
- Standard 2 of 5 Label ID 320
- Product Reference Guide 5-273 321
- 5-274 Magellan 322
- Product Reference Guide 5-275 323
- 5-276 Magellan 324
- Product Reference Guide 5-277 325
- Standard 2 of 5 Stitching 326
- Appendix A 327
- LED/Beeper Indications & 327
- Controls 327
- Volume/Tone Push Button 328
- Green LED Indicator 329
- A-4 Magellan 330
- Appendix B 331
- Cable Information 331
- RS-232 Cable Pinout 332
- IBM Cable Pinout 333
- IBM USB Cable Pinout 334
- Auxiliary Port 335
- B-6 Magellan 336
- Appendix C 337
- C-2 Magellan 338
- Product Reference Guide C-3 339
- C-4 Magellan 340
- Product Reference Guide C-5 341
- C-6 Magellan 342
- Product Reference Guide C-7 343
- C-8 Magellan 344
- Appendix D 345
- Host Commands 345
- D-2 Magellan 346
- Appendix E 347
- Factory Defaults 347
- E-2 Magellan 348
- Product Reference Guide E-3 349
- E-4 Magellan 350
- Product Reference Guide E-5 351
- E-6 Magellan 352
- Product Reference Guide E-7 353
- E-8 Magellan 354
- Product Reference Guide E-9 355
- E-10 Magellan 356
- Product Reference Guide E-11 357
- E-12 Magellan 358
- Product Reference Guide E-13 359
- E-14 Magellan 360
- Product Reference Guide E-15 361
- E-16 Magellan 362
- Appendix F 363
- Handheld Data Format 363
- Requirements 363
- Product Reference Guide F-3 365
- F-4 Magellan 366
- Product Reference Guide F-5 367
- Code 39-Pharmacode 369
- I 2 of 5 369
- F-8 Magellan 370
- Code 128 370
- MSI/Plessey 371
- AIM Formats 372
- 2-Digit Supplemental 373
- 5-Digit Supplemental 373
- F-12 Magellan 374
- Code 128 Supplemental 374
- Bookland 374
- F-14 Magellan 376
- RSS Expanded 376
- Code 128 / EAN128 377
- F-16 Magellan 378
- Product Reference Guide F-17 379
- F-18 Magellan 380
- ASCII Character Set 381
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