
Maintenance, Troubleshooting, and Technical Support
80 Falcon
®
DOS Portable Terminals
Maintaining the PDT
With normal use, the PDT, Dock, 4-Slot Dock and battery chargers require
no maintenance. For trouble-free service, observe the following tips when
using the Falcon:
• To prolong its life and avoid problems, keep the Falcon clean. Use a
clean, soft cloth dampened with a mild, dilute cleanser.
• If you need to clean the display, clean it with a lens cloth or other soft
cloth dampened with a mild, dilute cleaning solution.
Troubleshooting
Bar Codes
Bar code won't scan
• Check the quality of the bar code. Labels which are faded or scratched
are less likely to scan.
• Verify that the unit is configured to read the type of bar code being
scanned. Scan the D1 parameter and try again. (Refer to Predefined
Defaults in Appendix C of the Falcon DOS Portable Data Terminals
Advanced User’s Guide for the D1 parameter.)
• When an attached scanning device isn’t functioning correctly, verify it is
not broken by using another device.
Bar code won't scan with laser
• Vary the scanning angle and distance. Avoid aiming the laser beam per-
pendicular to the bar code label or at extreme angles.
• Verify that the laser beam is intersecting the entire bar code label.
CAUTION
Do not immerse the PDT, docks, or battery chargers in liquid.
Do not use abrasive paper/cloth or abrasive/corrosive cleaners to clean the unit.
2314.book Page 80 Wednesday, June 9, 2004 8:30 AM
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